Terms & Conditions.

These Terms & Conditions (the "Terms") govern your access to and use of the websites, platforms, applications, and professional services offered by Cubixso.ai ("Cubixso", "we", "us", or "our"). By accessing our website, engaging our services, or executing an order form or statement of work with us, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" and "your" refer to that entity. If you do not agree to these Terms, you must not access or use our services.

These Terms apply in addition to any signed agreement between you and Cubixso. Where a separately negotiated agreement conflicts with these Terms, the signed agreement controls for that engagement.

Cubixso designs, builds, and operates enterprise artificial intelligence systems, including large language model operations (LLMOps), agentic systems, AI agents, full-scale applications, workflow orchestration, and retrieval-augmented generation and knowledge systems (collectively, the "Services").

The Services may be delivered as bespoke engineering engagements, hosted platforms, or a combination of both. We may update, enhance, or modify the Services from time to time to improve performance, security, or functionality.

Access to certain Services may require credentials. You are responsible for maintaining the confidentiality of any access credentials issued to you and for all activity that occurs under your account.

The specific deliverables, timelines, fees, and acceptance criteria for any professional engagement are defined in a mutually agreed statement of work, proposal, or order form (each, an "SOW"). Each SOW is incorporated into and governed by these Terms.

Any work requested that falls outside the agreed scope of an SOW constitutes a change request and may be subject to additional fees and revised timelines. We will not commence out-of-scope work without your written approval.

Unless otherwise stated in an SOW, fees are quoted exclusive of applicable taxes and are payable within the period specified on each invoice. Late payments may be subject to interest and may result in suspension of the Services.

Cubixso retains all right, title, and interest in and to its pre-existing materials, frameworks, tools, libraries, models, and methodologies used in delivering the Services, together with any improvements to them. Nothing in these Terms transfers ownership of our background intellectual property to you.

Subject to full payment of all fees due under the applicable SOW, you receive the ownership or license rights to the bespoke deliverables expressly granted in that SOW. Where deliverables incorporate our background intellectual property or third-party components, we grant you a non-exclusive, worldwide license to use them solely as part of the delivered deliverables.

You retain all right, title, and interest in your own materials, content, and data provided to us, and you grant us a limited license to use them only as necessary to perform the Services.

"Customer Data" means any data, content, prompts, documents, or records you or your authorized users submit to the Services. As between the parties, you own and remain responsible for your Customer Data and for ensuring you have the rights necessary to provide it to us.

We process Customer Data only to provide, maintain, secure, and improve the Services as instructed by you and as described in our Privacy Policy. We do not use your Customer Data to train foundation models for the benefit of third parties without your explicit written consent.

You are responsible for ensuring that your use of AI-generated outputs complies with applicable law and your internal policies. AI systems can produce inaccurate or unexpected results, and you should apply appropriate human review before relying on any output for material decisions.

Each party may receive information that the disclosing party treats as confidential ("Confidential Information"), including technical, business, and product information. The receiving party will use Confidential Information solely to perform its obligations under these Terms and will protect it with at least the same degree of care it uses for its own confidential information.

Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, was rightfully known prior to disclosure, or is independently developed without reference to the disclosing party's Confidential Information.

A receiving party may disclose Confidential Information if required by law or valid legal process, provided it gives reasonable prior notice to the disclosing party where legally permitted.

Cubixso warrants that it will perform the Services in a professional and workmanlike manner consistent with generally accepted industry standards. This warranty does not apply to issues caused by your materials, third-party services, or use of the Services other than as intended.

Except as expressly stated in these Terms, the Services and all deliverables are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that AI-generated outputs will be accurate, complete, or fit for any particular purpose.

To the maximum extent permitted by applicable law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to these Terms, even if advised of the possibility of such damages.

Except for liability arising from a party's gross negligence, willful misconduct, or breach of confidentiality obligations, each party's total aggregate liability arising out of or relating to these Terms will not exceed the total fees paid or payable by you to Cubixso under the applicable SOW during the twelve (12) months preceding the event giving rise to the claim.

These limitations apply to all claims, whether based in contract, tort, or any other legal theory, and form an essential basis of the bargain between the parties.

These Terms remain in effect for as long as you access or use the Services or while any SOW remains active. Either party may terminate an SOW for convenience on the notice period stated in that SOW, or, if none is stated, on thirty (30) days' prior written notice.

Either party may terminate an SOW immediately upon written notice if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of receiving notice of it.

Upon termination, you will pay all fees accrued up to the effective date of termination. Provisions that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, and limitation of liability — will survive.

These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles.

Subject to any agreed dispute-resolution procedure, the parties submit to the exclusive jurisdiction of the courts located in Hyderabad, in the State of Telangana, India, for the resolution of any dispute arising under these Terms.

Nothing in this section prevents either party from seeking interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.

We may revise these Terms from time to time to reflect changes in our Services, business practices, or legal obligations. When we make material changes, we will update the effective date shown on this page and, where appropriate, provide additional notice.

Your continued access to or use of the Services after revised Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should stop using the Services.

If you have questions about these Terms or wish to exercise any right described in them, please contact us at contact@cubixso.com.

We aim to respond to all legitimate inquiries within a reasonable period and may request additional information to verify your identity before acting on a request.