Privacy Policy.

This Privacy Policy explains how Cubixso.ai ("Cubixso", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website, engage our services, or otherwise interact with us. We are committed to handling personal information responsibly and transparently.

This Policy applies to information processed in connection with our websites and the enterprise AI services we provide. Where we act as a processor of personal data on behalf of a customer, our handling of that data is also governed by the relevant customer agreement.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

We collect information you provide directly to us, such as your name, business email address, company, role, and the contents of any messages or inquiries you send. When you engage our services, we may collect project-related information necessary to deliver those services.

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information helps us operate, secure, and improve our website.

We may receive information from third-party sources, such as analytics providers and business partners, in accordance with their privacy practices and applicable law.

We use the information we collect to provide, maintain, and improve our website and services; to respond to your inquiries; to communicate with you about engagements; and to manage our business relationship with you.

We also use information to ensure the security and integrity of our systems, to detect and prevent fraud or misuse, to comply with legal obligations, and to enforce our agreements.

Where required by applicable law, we rely on a lawful basis for processing personal data, such as your consent, the performance of a contract, our legitimate business interests, or compliance with a legal obligation.

When you use our AI services, you may submit prompts, documents, and other content for processing. We process this content to generate outputs and deliver the services you have requested, consistent with your instructions and the applicable customer agreement.

We do not use customer content to train foundation models for the benefit of unrelated third parties without explicit consent. Where we use service data to improve our own systems, we apply appropriate safeguards, including aggregation or de-identification where practicable.

AI systems can generate inaccurate or unexpected outputs. We encourage appropriate human oversight and do not represent that AI-generated outputs are free of error or suitable for every purpose.

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. Some cookies are essential for the site to function, while others help us measure and analyze usage.

We may use third-party analytics services that set their own cookies and process usage data on our behalf. You can usually control cookies through your browser settings, although disabling certain cookies may affect the functionality of the site.

We engage trusted third-party service providers to support our operations, including cloud hosting, infrastructure, communications, and analytics. These providers process information only on our behalf and under contractual obligations consistent with this Privacy Policy.

We do not sell personal information. We may share information with third parties where necessary to provide our services, comply with the law, protect our rights, or in connection with a business transaction such as a merger or acquisition.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with our legal, accounting, and reporting obligations.

When personal information is no longer required, we take reasonable steps to securely delete it or to anonymize it. Retention periods for customer content are governed by the applicable customer agreement.

Cubixso operates across multiple jurisdictions, including India, the United Arab Emirates, and the United States. As a result, your information may be processed in, or transferred to, countries other than the one in which you are located.

Where we transfer personal information across borders, we take steps to ensure it remains protected in accordance with this Policy and applicable data protection laws, including the use of appropriate contractual safeguards where required.

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access, correct, update, or delete it, and to object to or restrict certain processing.

You may also have the right to withdraw consent where we rely on it, and to lodge a complaint with a relevant supervisory authority. To exercise any of these rights, please contact us using the details in the Contact section below.

We may need to verify your identity before acting on a request and may decline requests where permitted or required by law.

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption in transit where appropriate, and ongoing monitoring.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong credentials and to notify us promptly if you suspect any unauthorized use of your account.

Our website and services are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete it as required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the effective date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of our website or services after changes take effect indicates your acknowledgment of the updated Policy.

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at contact@cubixso.com.

We will make reasonable efforts to respond to legitimate requests within the timeframes required by applicable law.